f333 Privacy Policy — How We Protect Your Data

This Privacy Policy describes how f333 ("f333", "the Platform", "we", "us", "our") collects, uses, stores, and protects the personal information of individuals ("you", "your", "the Player") who visit or register an account on the f333 platform at f333bet.org.

f333 is committed to handling your personal data with transparency, integrity, and in full compliance with applicable data protection principles. By registering an account on f333 or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read alongside the f333 Terms & Conditions and Responsible Gaming policy. In the event of a conflict between this Privacy Policy and any other document on the platform, this Privacy Policy shall govern with respect to all matters concerning personal data.

We may update this Privacy Policy from time to time. The most current version will always be available at f333bet.org/privacy-policy, with the effective date clearly indicated at the top of the document. Your continued use of the f333 platform following any update constitutes acceptance of the revised Privacy Policy.

f333 collects personal data through several channels: directly from you during registration and account usage, automatically through your interactions with the platform, and in limited circumstances from trusted third-party sources for identity verification purposes. The categories of data we collect are as follows:

2.1 Registration & Account Data. When you create an f333 account, we collect:

• Full legal name
• Date of birth (to verify you are aged 21 or above)
• Residential address
• Mobile phone number (Bangladesh number accepted)
• Email address
• Username and encrypted password

2.2 Identity Verification Data. To comply with anti-money-laundering (AML) obligations and confirm your age, f333 may request:

• National Identification Card (NID) number and copy
• Passport or driving licence copy
• Proof of address (utility bill or bank statement issued within 90 days)
• Selfie photograph for liveness verification (where applicable)

2.3 Financial & Transaction Data. When you deposit or withdraw funds, f333 records:

• Payment method used (e.g., bKash, Nagad, Rocket, Upay, Visa, Mastercard)
• Transaction amounts in BDT
• Transaction timestamps and reference numbers
• Account balance history

2.4 Betting & Gaming Activity Data. f333 records all betting and gaming activity associated with your account, including bet placements, game rounds played, wager amounts, winnings, and bonus usage. This data is retained for regulatory compliance and responsible gaming monitoring purposes.

2.5 Technical & Device Data. When you access the f333 platform, we automatically collect certain technical information:

• IP address and approximate geolocation
• Browser type and version
• Device type and operating system
• Session duration and page interaction data
• Referring URL

2.6 Communications Data. If you contact f333 customer support, we retain records of those communications, including email correspondence, chat transcripts, and any documents you share with our support team.

f333 uses the personal data we collect for the following specific and legitimate purposes:

f333 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human oversight, except where expressly required by law or where you have provided explicit consent.

f333 processes your personal data on the following legal bases:

• Contractual necessity: Processing your registration data, managing your account, and facilitating deposits and withdrawals are all necessary to perform the contract between you and f333 (as set out in the Terms & Conditions).
• Legal obligation: f333 is required by applicable law to collect and retain certain data for identity verification, anti-money-laundering compliance, and age verification (21+). This processing is non-negotiable and cannot be declined by the player.
• Legitimate interests: f333 processes technical and device data, and monitors gaming activity, on the basis of its legitimate interests in preventing fraud, maintaining platform security, and promoting responsible gaming. These interests are carefully balanced against your privacy rights.
• Consent: Where f333 sends you marketing communications (if you have opted in) or uses non-essential cookies, we rely on your explicit consent. You may withdraw consent for these activities at any time without affecting the lawfulness of processing carried out prior to withdrawal.

f333 may share your personal data with the following categories of third parties, solely to the extent necessary for the stated purpose:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and City Bank receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are independently regulated.
• Identity verification providers: f333 may use third-party KYC (Know Your Customer) service providers to assist with age and identity verification. These providers receive only the data necessary to complete the verification and are contractually bound to process it solely for that purpose.
• Game software providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a session token and game-round data to deliver game content. They do not receive your full identity or payment data.
• Legal and regulatory authorities: f333 will disclose personal data to law enforcement, regulatory bodies, or other authorities where required to do so by applicable law, a court order, or a lawful regulatory request.
• Professional advisers: f333 may share data with legal counsel, auditors, or compliance consultants who are bound by confidentiality obligations and process data only as required to provide their professional services.

Where f333 engages third-party processors to handle personal data on its behalf, f333 ensures that appropriate data processing agreements are in place, requiring those processors to handle data securely and only for the purposes specified by f333.

f333 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law, whichever is longer. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account with f333, plus a minimum of five (5) years following account closure, in accordance with anti-money-laundering record-keeping requirements.
• Transaction data: Retained for a minimum of five (5) years from the date of each transaction, in accordance with financial regulatory obligations.
• Betting and gaming activity data: Retained for the duration of your account, plus five (5) years following closure, for responsible gaming monitoring and dispute resolution purposes.
• Customer support communications: Retained for three (3) years from the date of the last communication, unless a longer retention period is required for ongoing dispute resolution.
• Technical and device data (logs): Retained for twelve (12) months from collection, after which it is anonymised or deleted.

Upon expiry of the applicable retention period, f333 will securely delete or irreversibly anonymise your personal data in accordance with industry-standard data destruction practices.

Cookies are small text files stored on your device when you visit f333bet.org. We use the following categories of cookies:

• Strictly necessary cookies: These cookies are essential for the f333 platform to function. They maintain your login session, remember your account preferences, and ensure that security features such as CSRF protection operate correctly. These cookies cannot be disabled without affecting core platform functionality.
• Performance and analytics cookies: These cookies collect anonymised data about how players navigate and interact with the f333 platform. We use this information to identify pages that may have usability issues and to improve the overall user experience. No personally identifiable information is collected through these cookies.
• Functional cookies: These cookies remember your preferences, such as your preferred language setting and the last game category you visited, so that your experience on returning visits is more personalised and efficient.
• Session management cookies: These cookies are used to manage your active session on the f333 platform, including timeout intervals and returning-visitor recognition. They are automatically deleted when you close your browser.

f333 does not use third-party advertising or retargeting cookies. You may adjust your browser settings to block or delete cookies at any time; however, disabling strictly necessary cookies will impair your ability to use the platform and may prevent you from logging into your account.

f333 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption: All data in transit between your device and f333 servers is encrypted using SSL/TLS protocols, ensuring that your login credentials, payment details, and personal information cannot be intercepted.
• Encrypted password storage: User passwords are never stored in plain text. f333 uses industry-standard cryptographic hashing algorithms to store password credentials securely.
• Access control and privilege management: Access to personal data within f333 is granted on a strict need-to-know basis. Employee access is logged, reviewed regularly, and revoked promptly upon change of role or employment termination.
• Intrusion detection and monitoring: f333 operates continuous monitoring systems to detect and respond to suspicious access patterns, denial-of-service attempts, and other security threats.
• Secure data centres: Player data is stored on servers hosted in secure facilities with physical access controls, redundant power systems, and regular security audits.

While f333 applies rigorous security standards, no system can be guaranteed to be completely immune to security threats. In the event of a data breach that is likely to result in a risk to your rights and freedoms, f333 will notify affected players and take all necessary remedial action in a timely manner.

You also play an important role in keeping your data secure. Please ensure that you use a strong, unique password for your f333 account, do not share your login credentials with anyone, and contact us immediately at [email protected] if you suspect any unauthorised access to your account.

As a player on the f333 platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request" and your registered account username:

• Right of access: You may request a copy of the personal data f333 holds about you. We will provide this within a reasonable timeframe and at no charge for the first request in any twelve-month period.
• Right to rectification: If any personal data held on your account is inaccurate or incomplete, you have the right to request that it be corrected. You may update most account details directly through your account settings page.
• Right to erasure: You may request that f333 delete your personal data. This right is subject to applicable legal retention obligations — where f333 is required by law to retain certain data (e.g., AML records), erasure of that data cannot be fulfilled until the mandatory retention period has elapsed.
• Right to restrict processing: In certain circumstances, you may request that f333 restrict the processing of your personal data while a query or complaint is being resolved.
• Right to data portability: Where processing is based on your consent or on a contractual basis, you may request a copy of your personal data in a structured, machine-readable format.
• Right to withdraw consent: Where f333 processes your data on the basis of consent (e.g., marketing communications), you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
• Right to object: You may object to the processing of your personal data where f333 relies on legitimate interests as its legal basis, subject to f333's overriding legitimate interests or legal obligations.

f333 will respond to all valid data rights requests within thirty (30) days. Where a request is particularly complex or numerous, f333 may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reason for it.

f333 employs age verification checks at the point of registration and at the withdrawal stage to verify that all players meet the minimum age requirement of 21 years. If you believe that a person under the age of 21 has registered an account on the f333 platform, please notify us immediately at [email protected] so that we may take prompt action.

Parents and guardians who are concerned about a minor's access to gambling platforms are encouraged to use parental control software and to familiarise themselves with our Responsible Gaming page for further guidance.

f333 reserves the right to amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. When material changes are made, the updated Privacy Policy will be published at f333bet.org/privacy-policy with a revised effective date at the top of the document.

Where changes are considered material — for example, a new category of data being collected, a new purpose for processing, or a new category of third-party recipient — f333 will endeavour to notify registered players via the email address or mobile number held on their account, giving reasonable advance notice before the change takes effect.

Your continued use of the f333 platform following the publication of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised policy, you must cease using the platform and may request the closure of your account by contacting [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or the way f333 handles your personal data, please contact our data support team using the details below. We will do our best to respond to all privacy-related enquiries promptly and thoroughly.

• Email: [email protected] (plain text — not a clickable link)
• Subject line for data requests: "Privacy Enquiry" or "Data Rights Request"
• Support hours: 24 hours a day, 7 days a week, including Bangladesh public holidays
• Response language: English
• Platform: f333bet.org

Please include your registered account username and a clear description of your query in all correspondence. For data rights requests, we may ask you to verify your identity before we process your request, to ensure that personal data is not disclosed to an unauthorised party.